FAQS

1. How long does delivery take?

Orders are prepared within 1–2 business days and delivered in 7–15 business days, depending on your location.


2. How can I track my order?

Once your order ships, you’ll receive an email with your tracking link so you can follow your delivery in real time.


3. What is your return policy?

You can return unworn items within 14 days of receiving your order.
Items must be in their original condition, with all tags attached.
To start a return, contact hello@noilq.com 


4. Do you ship internationally?

Yes. Noilq ships worldwide from the United Kingdom.
Shipping rates are calculated at checkout.


5. How can I contact customer support?

We’d love to hear from you
Email:  hello@noilq.com 
Location: United Kingdom

For any questions about your order, sizing, or returns — our customer care team is here to help.
Response time: within 24 hours (Mon–Fri).